The version of your Mac OS, for example, Sierra 10.12.3.ĭisclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the download you receive from the third-party linked sites or any support related to the download or the downloaded You can check it by the following steps:Ĭlick on the menu labeled Outlook (next to the Apple logo in the top left corner of the screen). Tools >Sync Errors, you can refer to the screenshot above.Īnd if yes, please send us the screenshot of it viaĪ screenshot of your Account status, you can check it by opening Outlook for Mac> Tools>Accounts.Ī screenshot of the connected status, please check it in the right down corner.

Please provide us with the following information for further troubleshooting? If the method above doesn’t work, could you

To leave safe mode, restart your Mac without pressing any keys during startup. You might be asked to log in twice: once to unlock the startup disk, and again to log in to the Finder. Release the shift key when you see the login window. The white Apple logo appears on your display. Start or restart your Mac, then immediately press and hold the Shift key.

To identity if add-ins cause the abnormal operation of Outlook, I suggest you Start up Mac in safe mode to see if your account can be connected to Outlook for Mac. Open your Outlook for Mac client>Tools, make sure the status is Online and your Mac connected to network. If not, I suggest you do the following troubleshooting steps: First I would like to confirm if you use Exchange account in Outlook 2016 for Mac, if yes, I suggest you try the methods in thisĪrticle to see if the issue can be solved

Mac mail exchange status